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Complaints

 If patients don’t wish to complain direct to the practice then their route in the first instance should be NHS England.  If patients are not happy with their response from NHS England then the next step is to contact the Ombudsman.  Please see contact details below. 

NHS England

 

Email – england.contactus@nhs.net type in the Subject tab “for the attention of the complaints team”

 

( Helpline 0300 311 2233 – Customer Care Centre

 

Ombudsman

 

Parliamentary and Health Service Ombudsman

 

Millbank Tower

 

Millbank

 

London

 

SW1P 4QP

 

( Helpline: 0345 015 4033

 

Website www.ombudsman.org.uk

 

 

NHS Choices for complaints to other NHS organisations

 

Website www.nhs.uk/nhsengland/complaints

Your Neighbourhood Professionals. Just a Click Away! Solution 4 Care Ltd
Anchor Meadow, Aldridge, Walsall, West Midlands, WS9 8AJ
  • Telephone 01922 450950
Practice Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals. Just a Click Away! Solution 4 Care Ltd
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