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Portland Medical Practice Providing NHS services
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Home > CUES

CUES

The Community Urgent Eyecare Service (CUES) provides urgent assessment, and treatment for sudden onset eye problems.

What Symptoms Can Be Treated by the Urgent Eyecare Service?

  • Red or painful eye or eyelids
  • Recently occurring flashes and floaters
  • Recent and sudden loss of vision
  • Foreign body in the eye

To can self book a direct appointment. Go to  www.primaryeyecare.co.uk

Who Is This Service For?

  • All adults and children can use the service – and you do not need a GP referral.
  • Children under 16 years must be accompanied at their appointment by an adult.

How do I access the Service?

  • You can self-refer.
  • To self refer find a local optometry practice that offers Community Urgent Eyecare Service appointments.
  • An appointment will normally be required – whether virtually (telephone or video) or face to face, so please telephone first.
  • Please do not visit the practice without first booking an appointment. You will be asked some questions about your symptoms to assess your needs. More urgent cases will be seen within 24hrs.

Last Updated 26 May 2025

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Portland Medical Practice

Anchor Meadow, Aldridge, Walsall, West Midlands, WS9 8AJ

  • 01922 450950
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